As a manufacturer of stoves, our customer service is primarily dedicated to supporting our specialized dealers.
If you have questions about your stove, please contact your local dealer. You can easily find a dealer near you using our dealer search tool.
If you are unable to reach a dealer or if your dealer cannot assist you with a specific question, you can contact us at the following phone number:
Our business hours:
Monday to Friday: 8:00 AM – 4:00 PM
We kindly ask for your understanding that, due to high demand, waiting times may currently be longer than usual.
Is the future of future generations just as important to you as it is to us? Do you value innovative technology, high-quality materials and great design? Discover more reasons why a DROOFF stove is perfect for you and your family!
Our specialist dealers are happy to be there for you personally. Admire your favourite model in the flesh and get comprehensive advice!